Service Packages

When you are working with specialised equipment it is key that equipment is reliable, working to its maximum potential and performing at the level you expect. At Bright Instruments we recommend having a care plan with us which will eliminate any unnecessary maintenance problems, help to keep your equipment trouble free and productivity high.

Key Benefits of Our Service Plans

Peace of Mind

Factory reliability updates as they occur, providing you with peace of mind that you are running on the latest upgrades of our instruments

Reduced Downtime

Equipment downtime is decreased and the number of repairs needed are also reduced

Cost Effective

Cost effective with labour and travel included in the price

Service Plans

Choose from our simple Service care plans below – please contact us and we will be able to discuss your requirements and provide you with a quote.

Fully Comprehensive

Technical support from qualified and knowledgeable Technicians
Remote support
Response time up to 72 hours from logging your issue
Health Report carried out on your equipment
Premium Care
Labour and travel included in price
Benefit of Breakdown cover to eliminate ad hoc problems

Standard

Technical support from qualified and knowledgeable Technicians
Remote support
Response time up to 72 hours from logging your issue
Health Report carried out on your equipment
Standard Care
Labour and travel included in price

Out of Contract

Response time up to 72 hours from logging your issue
Health Report carried out on your equipment
Flexible no contract needed.
Use the Bright’s Team when it is necessary for you.

Enquire About Our Service Plans

*Prices are for a single machine, per service visit on Mainland.

**15% discount on multiple contracts at the same location